Insecurities and Anxiety around New Technology: Substantiation from a European Financial Services SME
Abstract
Full Text:
PDFReferences
Abbasnejad, B., & Izadi Moud, H. (2012). Leadership Functions and Challenges in Virtual Teams -A Review Paper. International Proceedings of Economics Development & Research, Gothenburg.
Adisa, T., Ogbonnaya, C., & Adekoya, O. (2021). Remote working and employee engagement: A qualitative study of British workers during the pandemic. Information Technology & People, ahead-of-print. https://doi.org/10.1108/ITP-12-2020-0850
Allstrin, S., Grafström, J., Stern, L., & Weidenstedt, L. (2021). Managing Work from Anywhere: Six Points to Consider for HR Professionals. Ratio Institute Series 2021, Stockholm.
Andresen, S., Lips, A., Möller, R., Rusack, T., Schröer, W., Thomas, S., & Wilmes, J. (2020). Erfahrungen und Perspektiven von jungen Menschen während der Corona-Maßnahmen [Experiences and perspectives of young people during Corona measures]. JuCo Surveys, 1, 4-17. https://doi.org/DOI: 10.18442/120
Bailenson, J. N. (2021). Nonverbal overload: A theoretical argument for the causes of Zoom fatigue. APA Open, Technology, Mind and Behavior, Vol. 2(Issue 1). https://doi.org/10.1037/tmb0000030
Bouziri, H., Smith, D., Descatha, A., Dab, W., & Jean, K. (2020). Working from home in the time of COVID-19: How to best preserve occupational health? Occupational and Environmental Medicine, 77, 1-2. https://doi.org/10.1136/oemed-2020-106599
Braun, V., & Clarke, V. (2006). Using thematic analysis in psychology. Qualitative Research in Psychology, 3, 77-101. https://doi.org/10.1191/1478088706qp063oa
Braun, V., & Clarke, V. (2023). Thematic Analysis. In F. Maggino (Ed.), Encyclopedia of Quality of Life and Well-Being Research (2nd Ed. Online ed., pp. T 1-7). Springer Nature Switzerland AG. https://doi.org/10.1007/978-3-319-69909-7_3470-2
By, R. T. (2005). Organisational change management: A critical review. Journal of Change Management, 5(4), 369-380. https://doi.org/10.1080/14697010500359250
Cabell, J., Wood, K., High, C., Cooper, A., Dogan, I., Gannon, M., Ragsdale, J., & Gruys, K. (2022). Staying in touch during COVID-19: How communication methods varied by age and COVID-related experiences. Qualitative Research Reports in Communication, 1-13. https://doi.org/10.1080/17459435.2021.2016921
Cavazotte, F., Lemos, A., & Villadsen, K. (2014). Corporate Smart Phones: Professionals' Conscious Engagement in Escalating Work Connectivity. New Technology, Work and Employment, 29. https://doi.org/10.1111/ntwe.12022
Charalampous, M., Grant, C., Tramontano, C., & Michailidis, E. (2019). Systematically reviewing remote e-workers well-being at work: a multidimensional approach. European Journal of Work and Organizational Psychology, 28, 51 - 73.
Cheng, J., & Zhang, C. (2022). The Depleting and Buffering Effects of Telecommuting on Wellbeing: Evidence From China During COVID-19. Front Psychol, 13, 898405. https://doi.org/10.3389/fpsyg.2022.898405
Christensen, J., Finne, L., Nielsen, B., Garde, A., Sørensen, K., & Vleeshouwers, J. (2020). The influence of digitalization and new technologies on psychosocial work environment and employee health. Statens arbeidsmiljøinstitutt. https://hdl.handle.net/11250/2723779
Conejo Navarro, F. (2022). 8 Pasos de Kotter para la aplicación de Cambios en Transformación Digital / Kotter's 8 Steps for the application of Changes in Digital Transformation. ULCR.
Curzi, Y., Fabbri, T., & Pistoresi, B. (2020). The stressful implications of remote e-working: Evidence from Europe. International Journal of Biometrics, 15, 108-119.
Dautzenberg, P., & Voß, G. (2022). A theoretical framework for trust in automation considering its relationship to technology acceptance and its influencing factors. Advances in Transportation, 60, 313-319. https://doi.org/https://doi.org/10.54941/ahfe1002462
Davis, F. D., & Davis, F. (1989). Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology. MIS Quarterly, 13, 319. https://doi.org/10.2307/249008
de Wet, W. D., & Koekemoer, E. (2016). The increased use of information and communication technology (ICT) among employees: Implications for work-life interaction. South African Journal of Economic and Management Sciences, 19, 264-281.
Dingel, J. I., & Neiman, B. (2020). How many jobs can be done at home? Journal of Public Economics, 189, 1-13. https://doi.org/https://doi.org/10.1016/j.jpubeco.2020.104235
Dockery, M., & Bawa, S. (2020). Working from Home in the COVID-19 Lockdown (Curtin Economics Centre Research Brief COVID-19, Issue. https://bcec.edu.au/assets/2020/05/BCEC-COVID19-Brief-4_Working-from-home.pdf
Donati, S., Viola, G., Toscano, F., & Zappalà, S. (2021). Not All Remote Workers Are Similar: Technology Acceptance, Remote Work Beliefs, and Wellbeing of Remote Workers during the Second Wave of the COVID-19 Pandemic. International journal of environmental research and public health, 18.
Dubosson, M., Fragnière, E., & Rochat, D. (2019). Perceived risks regarding the impact of digitalization on the future of work. European Review of Service Economics and Management, no. 7, 17-43. https://doi.org/10.15122/isbn.978-2-406-09230-8.p.0017
Frey, C. B., & Osborne, M. A. (2017). The future of employment: How susceptible are jobs to computerisation? Technological Forecasting and Social Change, 114, 254-280. https://doi.org/https://doi.org/10.1016/j.techfore.2016.08.019
Fuchs, O., Weissleder, S., & Najmaei, M. (2022). A Probing German Case Study on Trust Building Factors Around Online Leadership in Virtual Work Environments. International Journal of Business and Management, 6 (4), 30-39. https://doi.org/10.26666/rmp.ijbm.2022.4.3
Gaiziunas, N. (2021). Digitalpanik. In N. Gaiziunas (Ed.), Die 44 Fallen der Digitalisierung. 27-36. Haufe.
Galanti, T., Guidetti, G., Mazzei, E., Zappalà, S., & Toscano, F. (2021). Work From Home During the COVID-19 Outbreak: The Impact on Employees’ Remote Work Productivity, Engagement, and Stress. Journal of occupational and environmental medicine / American College of Occupational and Environmental Medicine, 63, 426-432. https://doi.org/10.1097/JOM.0000000000002236
Grdošić, L., & Avdić, A. (2017). Change Management: A Change Everyone Fears. ENTerprise REsearch InNOVAtion Conference, Zagreb, Croatia.
Guinalíu, M., & Jordan Blasco, P. (2016). Building trust in the leader of virtual work teams. Revista Española de Investigación en Marketing ESIC, 20. https://doi.org/10.1016/j.reimke.2016.01.003
Hafshah, R. N., Najmaei, M., Mansori, S., & Fuchs, O. (2022). The Impact of Remote Work During COVID-19 Pandemic on Millennial Employee Performance: Evidence from the Indonesian Banking Industry. Journal of Insurance and Financial Management, 7(2), 15-39.
Hedlund-DeWitt, N. (2013). Coding: an overview and guide to qualitative data analysis for integral researchers. IRC Resource Papers, No. 1, 2-22. https://www.academia.edu/9864164/Coding_An_Overview_and_Guide_to_Qualitative_Data_Analysis_for_Integral_Researchers
Heinonen, K., & Strandvik, T. (2020). Reframing service innovation: COVID-19 as a catalyst for imposed service innovation. Journal of Service Management, 32, 1, 101-112. https://doi.org/10.1108/JOSM-05-2020-0161
Jones, C., Philippon, T., & Venkateswaran, V. (2020). Optimal Mitigation Policies in a Pandemic: Social Distancing and Working from Home. https://EconPapers.repec.org/RePEc:nbr:nberwo:26984
Karlshaus, A., López, I., & Schwarz, S. (2022). Verbreitung von Home-Office. In A. Karlshaus, I. López, & S. Schwarz (Eds.), Chancen und Herausforderungen des Home-Office - Sammlung empirischer Studien (Vol. 2022/1, pp. 6-8). CBS International Business School. https://www.cbs.de/ueber-uns/forschung/publikation/cbs-working-papers-white-papers
Kasemy, Z. A., Sharif, A. F., Barakat, A. M., Abdelmohsen, S. R., Hassan, N. H., Hegazy, N. N., Sharfeldin, A. Y., El-Ma'doul, A. S., Alsawy, K. A., Abo Shereda, H. M., & Abdelwanees, S. (2022). Technostress Creators and Outcomes Among Egyptian Medical Staff and Students: A Multicenter Cross-Sectional Study of Remote Working Environment During COVID-19 Pandemic. Front Public Health, 10, 796321. https://doi.org/10.3389/fpubh.2022.796321
Kateb, S., Ruehle, R. C., Kroon, D. P., van Burg, E., & Huber, M. (2022). Innovating under pressure: Adopting digital technologies in social care organizations during the COVID-19 crisis. Technovation, 115, 102536. https://doi.org/https://doi.org/10.1016/j.technovation.2022.102536
Kim, M., Park, I., An, H., Yun, B., & Yoon, J.-H. (2023). Teleworking Is Significantly Associated with Anxiety Symptoms and Sleep Disturbances among Paid Workers in the COVID-19 Era. International journal of environmental research and public health, 20(2), 1488. https://doi.org/https://doi.org/10.3390/ijerph20021488
Klopotek, M. (2017). The advantages and disadvantages of remote working from the perspective of young employees. Organization and Management, 4, No. 40, 39-49. https://doi.org/10.29119/1899-6116.2017.40.3
Kotter, J., & Ameln, F. (2019). Agility, hierarchy and lessons for the future. John Kotter on the legacy and future of Change Management. Gruppe. Interaktion. Organisation. Zeitschrift für Angewandte Organisationspsychologie (GIO), 50, 111-114. https://doi.org/10.1007/s11612-019-00461-5
Kramer, A., & Kramer, K. (2020). The potential impact of the Covid-19 pandemic on occupational status, work from home, and occupational mobility. Journal of Vocational Behavior, 119, 103442. https://doi.org/10.1016/j.jvb.2020.103442
Krutova, O., Turja, T., Koistinen, P., Melin, H., & Särkikoski, T. (2021). Job insecurity and technology acceptance: an asymmetric dependence. Journal of Information, Communication and Ethics in Society, ahead-of-print. https://doi.org/10.1108/JICES-03-2021-0036
Manjaree, S., & Perera, D. (2021). Determinants of Employee Engagement during COVID 19 Pandemic (Case of Sri Lanka Technological Campus). International Journal of Research and Innovation in Social Science, 05(VII), 773-778. https://doi.org/10.47772/IJRISS.2021.5743
Mars-Matzke, M. (2022). Wie Technologie den Arbeitsplatz verändert. Digitale Welt, 6(2), 61-62. https://doi.org/https://doi.org/10.1007/s42354-022-0487-0
Mayring, P. (2000). Qualitative Content Analysis. Forum Qualitative Sozialforschung / Forum: Qualitative Social Research, 1 (2). https://doi.org/https://doi.org/10.17169/fqs-1.2.1089
Mayring, P. (2015). Qualitative Inhaltsanalyse. Grundlagen und Techniken (12th ed.). Beltz Verlag.
Mazmanian, M., Orlikowski, W. J., & Yates, J. (2013). The autonomy paradox: The implications of mobile email devices for knowledge professionals. Organization Science, 24, 1337-1357. https://doi.org/10.1287/orsc.1120.0806
McLaren, T., Hoorn, B., & Fein, E. (2022). Why Vilifying the Status Quo Can Derail a Change Effort: Kotter’s Contradiction, and Theory Adaptation. Journal of Change Management, October 22, 1-19. https://doi.org/10.1080/14697017.2022.2137835
Meswantri, M., & Ilyas, A. (2018). Determinant of Employee Engagement and Its Implications on Employee Performance. International Review of Management and Marketing, 8(3), 36-44. https://econjournals.com/index.php/irmm/article/view/6365
Meyssonnier, F., & Zakar, M. (2016). Satisfaction du client et efficience du personnel en contact dans la relation de service [Article]. Recherches en Sciences de Gestion(112), 59-76. https://doi.org/10.3917/resg.112.0059
Michinow, E., Ruiller, C., Chedotel, F., Dodeler, V., & Michinow, N. (2022). Work-From-Home During Covid-19 Lockdoewn: When Employees' Well-Being and Creativity Depen on Their Psychological Profiles. Frontiers in Psychology, 05/2022, 1-18. https://doi.org/https://doi.org/10.3389/fpsyg.2022.862987
Mitterweger, J., & Wellhöfer, L. (2019). Die fünf Säulen der Digitalisierung. In D. Brommer, S. Hockling, & A. Leopold (Eds.), Faszination New Work: 50 Impulse für die neue Arbeitswelt (pp. 79-86). Springer Fachmedien. https://doi.org/https://doi.org/10.1007/978-3-658-24618-1_10
Müller, B., Lalive, R., & Lavanchy, M. (2020). Corona beschleunigt Digitalisierung der Arbeit. Die Volkswirtschaft, Issue 6/2020, 15-17. https://dievolkswirtschaft.ch/content/uploads/2020/05/07_Mueller_Lalive_Lavanchy_DE.pdf
Okkonen, J., Vuori, V., & Palvalin, M. (2019). Digitalization Changing Work: Employees’ View on the Benefits and Hindrances. Information Technology and Systems, Cham.
Pass, S., & Ridgway, M. (2022). An informed discussion on the impact of COVID-19 and ‘enforced’ remote working on employee engagement. Human Resource Development International, 25(2), 254-270. https://doi.org/10.1080/13678868.2022.2048605
Prasetyaningtyas, S. W., Heryanto, C., Nurfauzi, N. F., & Tanjung, S. B. (2021). The Effect of Work from Home on Employee Productivity in Banking Industry. Journal of Applied Management, 19(3), 507-521. https://doi.org/10.21776/ub.jam.2021.019.03.05
RKI, Robert Koch Institut (2016) Nationaler Pandämieplan: Robert Koch Institut.
RKI, Robert Koch Institut (2020) Ergänzung zum nationalen Pandämieplan - COVID-19: Robert Koch Institut.
Rosanowske, G. (2022). Digitale Belastungen bei Erwerbstätigen der Versicherungsbranche in Zeiten der Corona-Pandämie [Digital Strain with Employees in the Insurance Industry During the Covid-Pandemic]. In A. Karlshaus, I. López, & S. Schwarz (Eds.), Chancen und Herausforderungen des Home-Office - Sammlung empirischer Studien (Vol. 2022/1, pp. 95-102). CBS International Business School. https://www.cbs.de/ueber-uns/forschung/publikation/cbs-working-papers-white-papers
Saldaña, J. (2016). The coding manual for qualitative researchers (Third ed.). SAGE.
Showkat, N., & Parveen, H. (2017). In-depth Interview. In Communications Research (Vol. P2). Aligarh University.
Snellman, L. (2014). Virtual Teams: Opportunities and Challenges for e-Leaders. Procedia - Social and Behavioral Sciences, 110, 1251-1261. https://doi.org/10.1016/j.sbspro.2013.12.972
Sonnenschein, K., Hagen, Ø., Rostad, I. S., & Wiik, R. (2022). "Make it possible for more people to work at home!" representations of employee motivation and job satisfaction in Danish and Norwegian newspapers during the COVID-19 pandemic. Frontiers in Psychology, 13, 2-12. https://doi.org/10.3389/fpsyg.2022.972562
Teti, M., Schatz, E., & Liebenberg, L. (2020). Methods in the Time of COVID-19: The Vital Role of Qualitative Inquiries. International Journal of Qualitative Methods, 19, 1-5. https://doi.org/10.1177/1609406920920962
Usher, K., Bhullar, N., & Jackson, D. (2020). Life in the pandemic: Social isolation and mental health. Journal of clinical nursing, 2756-2757.
van Zoonen, W., Sivunen, A., Blomqvist, K., Olsson, T., Ropponen, A., Henttonen, K., & Vartiainen, M. (2021). Factors Influencing Adjustment to Remote Work: Employees' Initial Responses to the COVID-19 Pandemic. Int J Environ Res Public Health, 18(13). https://doi.org/10.3390/ijerph18136966
Vasickova, V. (2020). Crisis Management Process - A Literature Review and a Conceptual Integration. Acta Oeconomica Pragensia, 27, 61-77. https://doi.org/10.18267/j.aop.628
Waizenegger, L., McKenna, B., Cai, W., & Bendz, T. (2020). An affordance perspective of team collaboration and enforced working from home during COVID-19. European Journal of Information Systems, 29(4), 429-442. https://doi.org/10.1080/0960085X.2020.1800417
Wang, Y., & Haggerty, N. (2011). Individual Virtual Competence and Its Influence on Work Outcomes. Journal of Management Information Systems, 27, 299-334. https://doi.org/10.2307/41304600
Wittmer, J., & Martin, J. (2010). Emotional Exhaustion Among Employees Without Social or Client Contact: The Key Role of Nonstandard Work Schedules [Article]. Journal of Business & Psychology, 25(4), 607-623. https://doi.org/10.1007/s10869-009-9153-x
Yu, J., & Wu, Y. (2021). The Impact of Enforced Working from Home on Employee Job Satisfaction during COVID-19: An Event System Perspective. International journal of environmental research and public health, 18(24), 13207. https://www.mdpi.com/1660-4601/18/24/13207
Refbacks
- There are currently no refbacks.
Copyright (c) 2023 Olivier Fuchs

This work is licensed under a Creative Commons Attribution 4.0 International License.

This work is licensed under a Creative Commons Attribution 4.0 International License.